Privacy Policy

This policy explains what information AuraRoom collects, how we use it and the choices you have. By using our website, you agree to the practices described below.

Information we collect

We collect information you provide when you sign up for our newsletter, place an order, contact our team or interact with the website. This may include your name, email address, shipping address, order details and any messages you send us.

Newsletter & consent

If you sign up for the AuraRoom newsletter, we use your email address to send you product updates, launches and occasional offers. You consent to receive these emails when you submit the form, and you can unsubscribe at any time using the link in any email.

Orders & contact data

Order information is used to process and ship your purchase, send order confirmations and tracking, and provide customer support. Contact form submissions are used to respond to your enquiry.

Form processing

Our newsletter and contact forms are processed through Formspree, which receives and stores the data you submit so we can respond. Formspree handles this data according to its own privacy policy.

Checkout & payments

Checkout and payment processing is handled securely through Shopify. AuraRoom does not see or store your full card details. Shopify processes payment information under its own privacy and security standards.

Cookies & analytics

We may use cookies and basic analytics to understand how visitors use the site, improve performance and remember preferences like your cart. You can control cookies through your browser settings.

Sharing your data

We do not sell your personal information. We only share data with trusted service providers (such as Shopify, Formspree and shipping carriers) that help us operate the store, and only as needed.

Your choices

You can unsubscribe from marketing emails at any time. You can also contact us to request access, correction or deletion of your personal information.

Contact

Questions about this policy? Reach us via the Contact page.