Shipping policy

All orders are processed and shipped from our fulfillment partners located internationally, depending on product availability and customer location.

We aim to deliver your order as quickly as possible while ensuring product quality and safe shipping.

PROCESSING TIME

All orders are processed within 1–3 business days after payment confirmation.

During high-demand periods, processing may take slightly longer.

SHIPPING TIME

Estimated delivery times:

  • 🇺🇸 United States: 7–14 business days
  • 🇪🇺 Europe: 7–14 business days
  • 🌍 Rest of world: 10–20 business days

These are estimated timeframes and may vary due to customs, carrier delays, or high demand.

SHIPPING COSTS

We offer free shipping on most orders unless otherwise stated at checkout.

Any applicable shipping fees will be clearly shown before purchase.

ORDER TRACKING

Once your order is shipped, you will receive a tracking number via email.

Tracking information may take 2–5 days to update after shipment.

CUSTOMS AND IMPORT DUTIES

Depending on your country, your order may be subject to customs fees or import taxes.

These charges are the responsibility of the customer and are not included in the product price.

DELAYS

We are not responsible for delays caused by:

  • Customs processing
  • Carrier delays
  • Holidays or peak seasons
  • External disruptions (weather, logistics issues, etc.)

LOST OR STOLEN PACKAGES

We are not responsible for packages that are lost or stolen after marked delivery.

If your tracking shows delivered but you did not receive it, please contact the shipping carrier first.

CONTACT

If you have any questions about your order or shipping, contact us at:
📧 samuelsrnec@gmail.com

We usually respond within 24–48 hours.